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At Prime Portfolio we wish to help you as a landlord prepare for the whole process of letting your property. 

Our guide below provides some hints and tips to help you along the way – our full management service includes all of these tasks, arranging them ourselves or via sub-contractors, on your behalf:


  • Ensure the property is ready for occupancy by testing all appliances, running hot water and testing the heating. Instruction leaflets should be provided.
  • The property needs to be professionally cleaned and in a suitable condition that you would expect the tenants to leave the property in. Carpets and upholstery should be steam cleaned if these are not new.
  • Check all the smoke alarms and carbon monoxide alarms are working (ideally replace the batteries). Replace all blown lightbulbs.
  • Provide the tenants with a copy of the Gas Safety Certificate, any electrical certificates you have (PAT or EICR) and a Legionella test certificate if you had this test carried out.
  • Have information about utility bills to hand. Please be aware that the Landlord is responsible for all outstanding utility/council tax bills up to the commencement date of the Tenancy. The Landlord is always responsible for the payment of service charges and ground rent.
  • Prepare a set of keys to be available to each tenant moving into the property.
  • Ensure that you have valid contents’ insurance for your belongings/furniture in the property. 
  • Check that your Lease allows you to let your flat and ensure you are aware of the need for any consents to be granted or Licences to be entered into. We will manage this often daunting task on your behalf, dealing with Freeholders and solicitors as required. Fees are often demanded by the Freeholders or their agents and these can vary greatly.


  • An inventory check must be completed with the tenants; independent inventory clerks can do this. The tenant should be provided with a copy that they should sign within a few days.
  • Take all meter readings (gas, electric, water etc.) and provide the tenants with a copy. This is usually carried out as part of the inventory clerk’s check-in routine.
  • Highlight and explain use of any safety equipment that has been provided (fire extinguishers, fire blankets, smoke alarms etc). Advise the location of the stopcock, fuseboard etc.
  • Provide emergency contact numbers. Introduce your tenants to the caretaker/concierge/ porter etc at your building; they can be very helpful.
  • Provide the tenants with the keys (checking they have access for meters, post boxes etc).


  • Ensure your Agent has carried out a Right to Rent check, by viewing original proof of identity and address, e.g. driving licence, passport, utility bill etc. and where applicable, visa or UK residence card, with the tenant in person, by live video link or by viewing certified copies.
  • Reference checks on the tenant are essential as this will show any CCJ’s (County Court Judgment) they may have. It will also confirm details that the tenant has provided you in their application.
  • Verify that the rent and deposit have been paid and protect the deposit with a government-backed scheme. We use both The Dispute Service and The Deposit Scheme.